The Ability of a Product or Service to Reliably Do

question 65

Multiple Choice

The ability of a product or service to reliably do what it's supposed to do and to satisfy customer expectations is called __________.

• A) satisfaction
• B) quality
• C) assurance
• D) utility
• E) value

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Definitions:

System Requirements

The set of minimum storage, memory capacity, and processing standards recommended by the software manufacturer to ensure proper operation of a software application.

Open Source

Software with source code that anyone can inspect, modify, and enhance.

Uninstall Program

The process of removing an application or software from a computer system.

Restore Point

A type of backup that doesn’t affect your personal data files but saves all the apps, updates, drivers, and information needed to restore your computer system to the exact way it’s configured at that time. That way, if something does go awry, you can return your system to the way it was before you started.