Refer to the Scenario Below to Answer the Following Questions

question 99

Multiple Choice

Refer to the scenario below to answer the following questions.
Dave's Doughnuts (Scenario)
Dave Glazer is the owner of Dave's Doughnuts, a five-store chain of doughnut shops located in the Okanagan region of British Columbia. At weekly management meetings, Dave asks each of the five store managers to report on local trends and new customer requests.
-Dave recently went on a well-deserved vacation with his wife, Donna. While at the beachfront resort, Dave took many notes regarding the excellent service he received. On the flight home, Dave reviewed his notes to see which of the resort's "best practices" he could apply to his doughnut shops. Dave is performing which of the following?

• A) qualitative forecasting
• B) benchmarking
• C) environmental scanning
• D) scenario planning
• E) linear programming

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Definitions:

Vertebra

One of the individual bones that make up the vertebral column (spine), providing structural support and protecting the spinal cord.

Pelvic Girdle

Site of attachment of the lower limb to the trunk; ring of bone formed by the sacrum and the coxal bones.

Appendicular

Pertaining to the limbs or extremities of the body, including the bones of the arms, legs, and the girdles (shoulder and pelvic) that attach them to the axial skeleton.

Intervertebral Disk

A layer of cartilage located between adjacent vertebrae in the spine, serving as a shock absorber and allowing for mobility of the spine.