Refer to the Scenario Below to Answer the Following Questions

question 61

Multiple Choice

Refer to the scenario below to answer the following questions.
The Human Side (Scenario)
As an engineer, Kevin was trained to understand the roles of machinery and hardware in enhancing organizational productivity. However, Kevin was promoted to a managerial position where his duties included supervising a department of 30 people and leading them toward completion of a new project. Ever the perfectionist, Kevin decided to enhance his understanding of the human side of business management by reading a history book on the organizational behaviour approach.
-Kevin read that __________ was an early social reformer who was concerned about deplorable working conditions and proposed an idealistic workplace.

• A) Hugo Munsterberg
• B) Robert Owen
• C) Mary Parker Follett
• D) Chester Barnard
• E) Max Weber

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Definitions:

Sociotechnical Systems

An approach to complex organizational work design that recognizes the interaction between people and technology in workplaces.

Self-managed Work Groups

Teams that operate without the direct supervision of managers and are responsible for controlling and managing their own tasks and processes.

Lean Production Methods

Efficient manufacturing processes that minimize waste and optimize productivity and quality.

Human Values

Fundamental beliefs and principles that guide behavior and judgment, reflecting what is important to individuals and societies.