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Refer to the Scenario Below to Answer the Following Questions

question 70

Multiple Choice

Refer to the scenario below to answer the following questions.
Contingency Approach at Club Serenity (Scenario)
Club Serenity is a new but growing organization focusing on small and exclusive vacation retreats for the 55+ generation with special amenities, activities and packages geared to attract the older population. In the first five years in business, the company has grown from the two original locations to current four locations. Gary, the general manager in the Vancouver head office, has hired two employees to act strictly as new location scouts. Jennifer is currently in Australia, and Diego is in Brazil looking at possible new properties. Both are in frequent contact with the head office reporting on findings. The organization currently has 23 employees in the head office and another 240 permanent employees in the four resorts. In addition there are casual, part time workers in each location hired locally for seasonal work. Because of the nature of his business Gary recognizes that he is continually faced with changing situations and has to use different approaches and techniques to managing the international locations. He has to be able to change what he does depending on the situation and take into consideration the cultural nuances of the various locations and employees.
-Jennifer and Diego are in frequent contact with the head office using their tablets and smart phones. Both are adept at using these devices. Because of the diverse nature of his international locations Gary is required to use ____________________ to keep in contact with his employees.

Definitions:

Nonrivalry

The idea that one person’s benefit from a certain good does not reduce the benefit available to others; a characteristic of a public good.

Nonexcludability

The inability to keep nonpayers (free riders) from obtaining benefits from a certain good; a characteristic of a public good.

Public Goods

Goods that are non-excludable and non-rivalrous, meaning their use by one person does not reduce availability to others.

Consumption Goods

Products and services that are consumed by the ultimate consumer and do not serve as input for the production of other goods or services.