Refer to the Scenario Below to Answer the Following Questions

question 61

Multiple Choice

Refer to the scenario below to answer the following questions.
The Human Side (Scenario)
As an engineer, Kevin was trained to understand the roles of machinery and hardware in enhancing organizational productivity. However, Kevin was promoted to a managerial position where his duties included supervising a department of 30 people and leading them toward completion of a new project. Ever the perfectionist, Kevin decided to enhance his understanding of the human side of business management by reading a history book on the organizational behaviour approach.
-Kevin read that __________ was an early social reformer who was concerned about deplorable working conditions and proposed an idealistic workplace.

• A) Hugo Munsterberg
• B) Robert Owen
• C) Mary Parker Follett
• D) Chester Barnard
• E) Max Weber

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Definitions:

Display Rules

Cultural norms that dictate the appropriate expressions of emotions in various social situations.

Expressions

Visible manifestations of internal emotions, thoughts, or feelings, often communicated through facial movements, gestures, or speech.

Intimacy-Equilibrium Theory

A theory that suggests relationships are maintained through a balance of personal intimacy and physical proximity.

Social Distance

A measure of perceived or actual emotional, cognitive, or physical space between individuals or groups, impacting relationships and interactions.