Refer to the Scenario Below to Answer the Following Questions

question 16

Multiple Choice

Refer to the scenario below to answer the following questions.
The Perfect Manager (Scenario)
Amy Kwon has proven herself to be an able manager. Her department has a high project completion rate with the highest-quality product and the lowest defects in her division. In addition, she accomplishes this with fewer full-time people than other managers. She performs all the required functions of a manager, but some say that the "secret" of her success is her ability to direct and motivate others.
-The "secret" of Amy's success involves which management function?

• A) planning
• B) controlling
• C) organizing
• D) coordinating
• E) leading

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Definitions:

Manager Overloaded

A scenario where a manager has more responsibilities, tasks, or problems to deal with than they can reasonably handle.

More Consulting

Increasing the involvement of advisors or experts to offer guidance, recommendations, or solutions in decision-making processes.

More Empowerment

Enhancing the degree of autonomy and self-determination in individuals or teams to enable them to represent their interests in a responsible and self-determined way.

Person's Values

The beliefs and principles that guide an individual's behavior and decision-making, reflecting what is important to them.