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Refer to the Scenario Below to Answer the Following Questions

question 108

Multiple Choice

Refer to the scenario below to answer the following questions.
Management Skills (Scenario)
Gavin Clayton is vice-president of product development at Canadian Aircraft Manufacturing (CAM) . The company specializes in smaller civilian aircraft for commuter airlines and corporate executives. Gavin is trying to decide if the company should proceed in its plans to produce a new larger scale aircraft. He knows that the new aircraft supports the corporate strategy and will enhance their competitive position in the industry. As a former engineer with years of experience in aircraft design and production, he also knows that his company has the skills and capability to produce the new aircraft. In fact, he believes that the new larger aircraft will result in scale economies for CAM-allowing it to produce more profitable aircraft with roughly the same labour resources. Unfortunately, this could be a sore point with the labour union that represents the aircraft assembly workers. While Gavin has always maintained a good relationship with these workers, he knows they are suspicious of management's motives. If the workers perceive the new larger aircraft as a management ploy to increase worker productivity, they will resist the change. Management will definitely have to get the support of the union before they implement the new production plans. Gavin gazes out his window and ponders how best to proceed with the situation.
-The fact that Gavin has always maintained a good relationship with the assembly workers is evidence of which managerial skill?

Definitions:

Federation

A group or league formed by several organizations, each of which retains control over its own operations, but agrees to work together for common goals or interests.

Union Densities

A measurement indicating the proportion of workers in a specific area, industry, or country who are members of trade unions.

Southwestern States

Refers to the region of the United States that includes Arizona, New Mexico, Oklahoma, and Texas, often characterized by its distinct cultural heritage and landscapes.

Theory X

A management theory proposed by Douglas McGregor suggesting that employees are inherently lazy and will avoid work if possible, thus needing close supervision and control.