In Order for Organizations to Survive Successfully, Managers Must Create

question 13

True/False

In order for organizations to survive successfully, managers must create a customer-responsive organization.

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Definitions:

Manufacturer Brands

are brands created and owned by producers or manufacturers of goods and services, as opposed to retailer or private label brands.

Support Service

Services provided to customers before, during, and after purchasing and using goods or services to enhance customer satisfaction and maintain loyalty.

Brand Licensing

The authorization of a company to produce or sell products under another company's brand name, in exchange for a fee or royalty.

Brand Alliance

A strategic collaboration between two or more brands to achieve mutual marketing and business objectives.