Refer to the Scenario Below to Answer the Following Questions

question 141

Multiple Choice

Refer to the scenario below to answer the following questions.
The Customer Meeting (Scenario)
Kelly, a production supervisor, is responsible for 10 employees who assemble components into a finished product sold to distributors. Kelly reports to Sam, a production manager, who in turn reports to Pat, a general manager, who reports to Chris, a vice-president of operations. Recently, Chris asked Pat to have a meeting with Kelly and Sam regarding some recent customer concerns in the production area. The focus of the meeting was to judge the validity of the customer concerns and to develop a specific plan to address these concerns.
-Sam and Pat are both at what level of management?

• A) top management
• B) middle management
• C) supervisory level
• D) first-line management
• E) managing director

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Definitions:

Depth Perception

The ability to perceive the world in three dimensions and to judge the distance of objects accurately.

Skin Sensations

Feelings perceived through the skin, including touch, pressure, heat, cold, and pain, mediated by the nervous system.

Pressure

The feeling of stressful urgency caused by the perception of the need to perform well in a situation or accomplish a task.

Color Constancy

The perceptual property by which the color of an object appears the same under varying lighting conditions.