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Refer to the scenario below to answer the following questions.
The Management Seminar (Scenario)
Mandy recently returned from her two-day managerial seminar, How to Totally Change Your Management and Leadership Style in Two Days. Even though she felt the seminar was worthless (as she had predicted) , it did give her a chance to think about how to change the culture of her organization. She had been brought in by the new CEO as a change agent, and her position had the authority to make an impact. She felt that the recent hostile takeover by their parent company had shocked everyone, especially given that the entire organization consisted of only 150 people and had been in business for only five years. She felt this might be the time to attempt cultural change while everyone was still thinking in terms of change. As she tossed her leadership seminar manual into the wastebasket, she considered what might be her first step and how well the cultural change would work.
-Which of the following statements is true concerning the leadership of Mandy's company and its effect on cultural change?
Expression Of Gratitude
A demonstration of thanks, appreciation, or acknowledgment, often communicated verbally or in writing.
Bad-News Message
Communication that conveys unfortunate, negative, or undesirable information to the recipient.
Positive Beginning
The act of starting a communication or process in a hopeful, optimistic, or favorable manner.
Unimpactful
Having little or no significant effect or influence.
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