Refer to the Scenario Below to Answer the Following Questions

question 72

Multiple Choice

Refer to the scenario below to answer the following questions.
Management Decisions : Declining Income (Scenario)
Net income has fallen for the second consecutive quarter, and Amanda is understandably worried. She knows there will be a lot of questions for her at the board of directors meeting Wednesday, and she will be expected to reveal her plan to avoid any third-quarter losses. Amanda begins to analyze the company's financial reports to try to determine the cause of the loss. After much consideration, it appears that expenses have risen dramatically over the last few months. Amanda wonders why. She decides a meeting of the department heads is in order first thing tomorrow morning. At the meeting, Amanda would like to generate several possible solutions to the increased expenses. She wonders how to effectively explore all the options. Next morning, the first option presented at the meeting is to downsize the research and development department, since it is not essential to current operations. Several managers believe the plan will help stem the losses and immediately move to approve it. However, Amanda suggests that they need to look further at the issue and explore other potential solutions. Several suggestions are made, many of which appear to be viable. Amanda wonders what to do next.
-What is the first step in the decision-making process facing Amanda?

• A) analyze alternatives
• B) identify decision criteria
• C) evaluate decision effectiveness
• D) identify the problem
• E) develop alternatives

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Definitions:

American Colonization

The historical process, particularly in the 19th century, involving the establishment of American colonies overseas or the settlement of American citizens in foreign territories.

Puerto Rico

An unincorporated territory of the United States located in the northeastern Caribbean Sea, known for its vibrant culture, history, and natural beauty.

Broad-Based Prosperity

Economic growth and success that is widespread, reaching various sectors and levels of society.

American Revolution

The period (1765-1783) during which the thirteen American colonies fought for and gained independence from Great Britain.