Refer to the Scenario Given to Answer the Following Questions

question 35

Multiple Choice

Refer to the scenario given to answer the following questions.
A-Z Goal Setting and Planning (Scenario)
Organizations ABC and XYZ are both in the same industry and vie for the same set of customers in the marketplace. At ABC, goals are set at the top level of management each year and then broken into subgoals for each organizational level. Similarly, plans are developed at the top level and then reformulated and delegated to managers at the middle and lower levels. At XYZ, goals are developed at the top level, and then those managers meet with their subordinates at the next lower level to establish mutually agreeable goals. The middle managers then meet with the first-level managers to establish mutually agreeable goals. Finally, the first-level managers meet with each of their employees and establish mutually agreeable goals. Annual plans are then developed by organization members at all levels to meet their specific needs.
-Which organization is most likely to achieve the highest level of employee performance and organizational productivity?

• A) neither because they are both in the same industry and facing the same environments
• B) ABC because the plans are formulated by management for each level of the organization
• C) XYZ because the goals were set participatively with employees
• D) both because the hierarchy of organizational goals is clearly defined at each level
• E) neither because they both used goals to control employees rather than to motivate them

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Definitions:

Old Age Security Clawback

A repayment obligation that kicks in when the annual income of an Old Age Security (OAS) recipient exceeds a certain threshold, reducing the OAS benefit.

Net Income

The sum of income remaining after subtracting all costs and taxes from the total revenue.

Tax Returns

Documents filed with the government detailing income earned, tax payable, and other financial information, used to assess tax liabilities.

OAS Benefits

Monthly payments provided by the government to eligible individuals who are 65 years of age or older, as part of the Old Age Security program in Canada.