Refer to the Scenario Given to Answer the Following Questions

question 100

Multiple Choice

Refer to the scenario given to answer the following questions.
E-Biz Dreams (Scenario)
Robert Lee has just completed a Bachelor of Computer Science degree at Carleton University. He now wants to begin a new Internet business selling his services as a website developer for companies in Ottawa. He estimates that within one year, if his business idea is a success, he will be employing five programmers and two analysts.
-To clarify how the overall goals are to be achieved, Robert will need to develop __________ plans.

• A) operational
• B) long-term
• C) directional
• D) strategic
• E) single-use

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Definitions:

Compliment Close

A sales technique where praise or flattery is used towards the customer to encourage a purchase.

Summary-Of-Benefits Close

A sales closing technique where the salesperson summarizes the key benefits of the product or service, emphasizing how they match the buyer's needs and desires.

Little Wonder Snow Blower

A brand and model of snow blower renowned for its efficiency in removing snow.

CNC Heavy-Duty Router

A robust computer-controlled machine used for cutting, shaping, and engraving hard materials such as wood, metal, and plastics with high precision.