Which of the Following Goals Is Most Appropriate for an MBO

question 92

Multiple Choice

Which of the following goals is most appropriate for an MBO program?

• A) improve productivity by 5 percent
• B) increase sales this quarter
• C) improve training programs
• D) decrease waste by 6 percent over the next six months
• E) reduce costs by 4 percent

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Definitions:

Concept Test

An evaluation process that involves presenting an idea for a product or service to a target audience to determine its feasibility and the potential interest of consumers.

Cross-functional New-product Development Team

A group comprising members from different departments working together to develop a new product.

New-product Idea

A concept for a product that has not yet been introduced to the market, potentially fulfilling a new consumer need or desire.

Customer Experience Management (CEM)

The process of managing the entire customer experience with the company.