"At IBM, We Recognize Individual Differences and Appreciate How These

question 91

Multiple Choice

"At IBM, we recognize individual differences and appreciate how these differences provide a powerful competitive advantage and a source of great pride and opportunity in the workplace and marketplace." This statement relates most closely to which component of a mission statement?

• A) products or services
• B) technology
• C) concern for public image
• D) concern for survival
• E) concern for employees

---

Definitions:

Emotional Intelligence

The ability to recognize, understand, manage, and reason with emotions in oneself and others.

Key Skill Sets

Essential abilities or competencies required to perform specific tasks or roles effectively in a work or personal context.

Management Development

The process of training and developing individuals in managerial roles to enhance their leadership skills and performance.

Transformational Leadership

A leadership style that inspires positive change in followers by creating a vision for the future, motivating, and improving the morale and performance of the team.