In Which of the Following Cases Is Communication Used to Control

question 37

Multiple Choice

In which of the following cases is communication used to control employee behaviour?

• A) Sandy tells Mitch that she's happy with the progress he's making.
• B) Glenn lets Ann know that the deadline for her project has been postponed.
• C) Jan informs Sara that there is a dress code at work.
• D) Chris gives Jason tips on how to improve his performance.
• E) Jack lets his manager know that the progress report requested will be on time.

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Definitions:

Liability Account

An accounting record that captures the amounts a company owes to others.

Gross Sales

represent the total sales revenue before any deductions are made for returns, allowances, or discounts.

Cash Sales

Transactions in which goods or services are exchanged immediately for cash payment.

Credit Sales

Sales made on credit, allowing buyers to pay at a later date, usually generating accounts receivable for the seller.