By Leaving Out Some Essential Information from Communications with Customers

question 131

Multiple Choice

By leaving out some essential information from communications with customers or employees, an organization is engaging in ____________.

• A) unethical communication
• B) informal communication
• C) politically correct communication
• D) diagonal communication
• E) selective perception

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Definitions:

Real NNP

Net National Product adjusted for inflation; measures the value of goods and services produced by a country's economy, less the value of goods and services used up in production, adjusted for price changes.

Price Index

A statistical measurement that tracks changes in the price level of a basket of goods and services over time.

Inventories

The raw materials, work-in-process products, and finished goods that are considered to be the portion of a business's assets that are ready or will be ready for sale.

GDP

The total value of all end products and services created within a country's borders during a certain time frame defines Gross Domestic Product.