Refer to the Scenario Below to Answer the Following Questions

question 101

Multiple Choice

Refer to the scenario below to answer the following questions.
Communication Process-New Policy on Overtime (Scenario)
Brett is vice-president of operations at Red Ink Corporation. Due to recent losses, the company has decided to eliminate voluntary overtime work, and to only pay overtime rates on extra work assignments authorized by top management. Brett chose his words carefully as he wrote the memo explaining the new company policy on overtime pay.
-The memo represents which part of the communication process?

• A) feedback
• B) encoding
• C) decoding
• D) message
• E) channel

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Definitions:

Screencasting Software

A program that allows users to record their computer screens and often their voiceover, used for creating tutorials, presentations, or video guides.

Training Module

A specific unit of instruction designed to teach a particular skill or set of skills.

Software Program

A set of instructions or code that enables a computer to perform specific tasks or functions.

Visual Aids

Items of visual material, such as charts, diagrams, or videos, used to illustrate or accompany information or an argument.