In Which of the Following Cases Is Communication Used to Control

question 37

Multiple Choice

In which of the following cases is communication used to control employee behaviour?

• A) Sandy tells Mitch that she's happy with the progress he's making.
• B) Glenn lets Ann know that the deadline for her project has been postponed.
• C) Jan informs Sara that there is a dress code at work.
• D) Chris gives Jason tips on how to improve his performance.
• E) Jack lets his manager know that the progress report requested will be on time.

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Definitions:

Employee Federal Income Taxes

Taxes withheld from employees' salaries by employers to pay to the federal government.

Warranty Liability

A financial obligation representing the cost a company anticipates for repairing or replacing defective products during a warranty period.

Warranty Expense

The cost incurred by a company to repair, replace, or refund products sold during the warranty period.

Selling Price

The amount for which a product or service is sold to buyers, determining the revenue generated from sales activities.