Refer to the Scenario Below to Answer the Following Questions

question 133

Multiple Choice

Refer to the scenario below to answer the following questions.
Communications Process Expert (Scenario)
Margaret works as the human resource manager for Horizon Software, Inc., a company that focuses on the development and implementation of customized software applications for public and private sector organizations. The past few months have been very challenging, and unfortunately, some key opportunities have been missed due to poor communication within the company. The employees have started complaining about an apparent lack of communication among company managers. Margaret decided that it was imperative to conduct an organizational communication workshop for these managers.
-Margaret continued the workshop by telling the managers that the final link in the communication process is the __________ loop.

• A) noise
• B) translation
• C) feedback
• D) decoding
• E) agreement

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Definitions:

Efficiency

The ability to achieve maximum productivity with minimum wasted effort or expense.

HR Practices

The methods and strategies implemented by the human resources department to manage and develop the workforce, including recruitment, training, performance management, and employee relations.

Measure

A method or standard for assessing the size, amount, or degree of something, typically through quantitative means.

Measuring Contribution

The process of assessing the value or impact of an individual’s or group’s work towards achieving organizational objectives.