Refer to the Scenario Below to Answer the Following Questions

question 81

Multiple Choice

Refer to the scenario below to answer the following questions.
Sources of Leader Power (Scenario)
Rachel is confused. As the new department manager, she had hoped that everyone would acknowledge her authority and respect her decisions. However, she has noticed that some of her employees seem to have nearly as much power as she does. For example, everyone seems to go to Helen whenever they have a question about the computer system. Helen helped with the design and implementation of the system, and employees find that she can usually correct problems faster than the system support staff. Then there is a sales representative named Joe who has a remarkable amount of charm and charisma. He is liked and admired by everyone, and seems to have a power based simply upon ''being himself.'' Then there is Jill, her secretary, who also seems to have a lot of power. All employees have to record timecards, and it is Jill's responsibility to turn in the timecards every week. Occasionally, Rachel has seen Jill override the time clock to record an employee in earlier than they actually arrived or out later than they actually left. When Rachel questioned her about it, Jill just laughed and said it had been a common practice for years. Since the company did not pay overtime, she was merely adjusting the time cards to informally compensate those who put in extra time. Although Rachel was skeptical about this practice, Jill insisted that it was all right because the timecards always averaged out. As Rachel considered these and other events in her department, she began to wonder if she had any power at all!
-Jill possesses __________ power.

• A) reward
• B) legitimate
• C) coercive
• D) referent
• E) expert

Appreciate the evolution of job roles and career opportunities within the IT and IS domains.

Understand the strategic value of IT infrastructure to the organizational strategy and operations.

Understand the concept of a flexible budget and how it differs from a static budget.

Analyze the impact of changes in activity level on fixed and variable costs within a flexible budget.

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Definitions:

Profit After Tax

The net income a company remains with after all expenses, including taxes, have been subtracted from total revenue.

Sales Revenue

The income from sales of goods or services before any costs or expenses are deducted.

Tax Rate

The percentage at which an individual or corporation is taxed on their income or profit.

CVP Model Assumptions

Assumptions underlying Cost-Volume-Profit analysis, including constant sales price, variable and fixed costs, and operating efficiency.