Yvette's Production Team Are Bored Because Their Assembly Line Jobs

question 58

Multiple Choice

Yvette's production team are bored because their assembly line jobs lack challenge. According to the path-goal theory, which preferred leader behaviour should Yvette use to encourage her subordinates to put more effort into their work?

• A) supportive leadership
• B) directive leadership
• C) achievement-oriented leadership
• D) task-oriented leadership
• E) participative leadership

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Definitions:

Robert Greenleaf

The founder of the modern servant leadership movement, emphasizing the importance of leaders being attentive to the needs of their followers.

Victor Vroom

A psychologist known for his work on the expectancy theory of motivation, which suggests that individuals' behavior is influenced by their expectations of outcomes and the value they place on those outcomes.

Service Performance Behaviours

Actions and activities performed by employees that contribute to the delivery of high-quality service to customers.

Charismatic Leadership

A leadership style in which the leader uses their charm and attractiveness to inspire enthusiasm and loyalty among followers.