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Refer to the Scenario Below to Answer the Following Questions

question 30

Multiple Choice

Refer to the scenario below to answer the following questions.
The Team Leader (Scenario)
Carl has been a team leader at Triad Corporation for three years. To effectively lead his team, he spends a lot time performing various roles. This morning he spent two hours in budget sessions with Finance, and another hour meeting with the vendor of an important production component. His team had discovered a problem with the component yesterday, and he knows how critical it is to the quality of the finished product. On a typical day, Carl will spend about three hours contending with influences from groups both inside and outside the company. This afternoon he is scheduled to meet with his work team for two hours to consider the vendor's solution offered at this morning's meeting. Later in the afternoon, he will be mediating a dispute between three team members who are arguing about overtime assignments. He recently learned the technique of letting the parties involved in the dispute come up with their own solution. The rest of the time, Carl visits employees at their work area as he walks to or from meetings, or he goes out to the floor to simply chat about the day and offer support to encourage continued high work performance.
-When Carl chats with employees and offers support to encourage continued high work performance, he is performing which of the following roles?

Definitions:

Pressure

The force exerted per unit area; in a fluid, it is often due to the weight of the fluid above and is measured in units such as Pascals or pounds per square inch.

Glaucoma

A group of eye conditions that lead to damage to the optic nerve, often associated with increased pressure in the eye, resulting in loss of vision if not treated.

Inner Ear

Of the mammalian ear, region that contains the fluid-filled vestibular apparatus and cochlea.

Eardrum

A thin membrane in the ear that separates the external ear from the middle ear and vibrates in response to sound waves, aiding in hearing.