Refer to the Scenario Below to Answer the Following Questions

question 49

Multiple Choice

Refer to the scenario below to answer the following questions.
What Do You Expect? (Scenario)
The employees at Acme Toilets Inc. are not working as hard as Jill, their supervisor, would like. The sales representatives aren't meeting their sales quotas, and Jill can't seem to motivate them to try harder. Jill has been studying Vroom's expectancy theory and has decided to try to apply it to her workplace.
-Jill has improved the reward program so that the bonus for meeting sales quotas is much higher than ever before. Jill has altered which variable or relationship in Vroom's expectancy theory?

• A) instrumentality
• B) expectancy
• C) valence
• D) performance-reward linkage
• E) effort-performance linkage

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Definitions:

Robert Karasek

A researcher known for his work on job strain, who developed the Job Demand-Control Model, relating workplace stress to the balance between job demands and the degree of control a worker has.

Psychological Demands

The cognitive and emotional requirements or pressures that a task or environment imposes on an individual.

Decision Control

The capability to influence the outcome of a decision by choosing among various available actions.

Working Women

Females who are engaged in employment or work, either in formal or informal sectors.