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Refer to the Scenario Below to Answer the Following Questions

question 143

Multiple Choice

Refer to the scenario below to answer the following questions.
Manny's Many Conflicts (Scenario)
Manny Gill is reflecting on several recent conflicts and how they were resolved. At work, he has spent weeks of careful negotiations with the labour union representing most of his workers. The previous round of negotiations had not gone well, and Manny saw an opportunity to try to mend the relationship between labour and management. In the end, both sides had to give up some of their demands in order to achieve a settlement before the current agreement expired. However, Manny was not about to give up any ground on his dispute with the production manager over the latest budget allocation. His position may not be popular, but Manny knew he was right! Then there was his brief encounter with Jeff, who complained that Sherry kept leaving the photocopier tray empty. Manny did not have time to deal with such squabbles, so he told Jeff to sort it out with Sherry directly. At home, he was hoping to catch the game on TV last night, but his wife wanted to watch a light romantic comedy instead. Manny agreed to watch the movie with her since it really seemed to be important to her. Besides, he could always catch the game highlights on the news at eleven!
-Which conflict-resolution technique did Manny use with Sherry?

Definitions:

Preference

Preference is an individual's choice or priority among different options, often based on factors like taste, convenience, or value.

Repurchase

The act of buying a product or service again, indicating customer loyalty or satisfaction.

Objective and Task

A marketing budgeting method where specific objectives set the tasks and activities to achieve them, determining the required budget.

Competitive Parity

A strategy where a company sets its prices or budgets equivalent to its competitors to avoid price wars and stabilize market share.