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In the control process, when a manager cannot find a quantifiable performance indicator, he or she should __________.
Behavior Modification
A psychological technique used to change or improve an individual's behaviors through reinforcement, punishment, and other strategies.
Negative Reinforcement
The strengthening of a behavior because a negative condition is stopped or avoided as a consequence of the behavior.
Positive Punishment
A method in behavioral psychology where an undesirable stimulus is introduced following a behavior to decrease the likelihood of that behavior occurring again.
Aversive Stimulus
A stimulus that is unpleasant and causes a decrease in the strength or frequency of the behavior it follows.
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