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Types of Control (Scenario)

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Types of Control (Scenario)
Sam has not been receiving the information that he needs from his current control system. By the time Sam receives his reports, the activity has been completed and mistakes have already been made. Direct supervision is used extensively on the production floor now, so some activities are corrected before they become costly mistakes. But Sam would like to do better. Ideally, he would like to fix mistakes before they happen and anticipate more of the problems before they occur.
-Ideally, Sam would like to use more __________ control.


Definitions:

Utility

A measure of satisfaction or happiness that a consumer receives from consuming goods and services.

Pleasure

A feeling of happiness, enjoyment, or satisfaction derived from an experience or activity.

Satisfaction

The fulfillment of one's wishes, expectations, or needs, or the pleasure derived from this.

Marginal Benefit

The additional benefit or usefulness experienced by consuming or producing another unit of a good or service.

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