When a Company Delegates Management Work to Teams, the Company

question 20

Multiple Choice

When a company delegates management work to teams, the company can save on

• A) the cost of machinery.
• B) the labor cost of surplus supervisors and middle managers.
• C) the number of hours worked.
• D) quality improvements.

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Definitions:

Widely Understood Rules

Norms, guidelines, or principles that are generally accepted and recognized by a large group of people.

Situated Identity

A conception held by a person in a situation that indicates who he or she is in relation to the other people involved in that situation.

Front Region

A term in sociolinguistics and social psychology referring to the setting or stage where individuals perform certain roles under social observation.

Ingratiation

The deliberate use of deception to increase a target person's liking for us in hopes of gaining tangible benefits that the target person controls. Techniques such as flattery, expressing agreement with the target person's attitudes, and exaggerating one's own admirable qualities may be used.