A Quality Management Approach Emphasizes

question 46

Multiple Choice

A quality management approach emphasizes

• A) the empowerment of workers and their responsibility for the quality of the outcomes of work processes.
• B) employee motivation.
• C) employee ability levels.
• D) a separate quality inspector.

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Definitions:

Effective Communicator

An individual who is able to convey information or ideas clearly and efficiently, ensuring understanding and engagement.

Oral Medium

A method of communication in which information is transmitted through spoken words, as opposed to written texts or visual images.

In-Person Channel

A communication or distribution method that involves direct, face-to-face interaction.

Nonverbal Cues

Communication signals given through body language, facial expressions, gestures, and other physical behaviors.