Explain the Three Steps in Kaizen and the Circular Nature

question 14

Essay

Explain the three steps in kaizen and the circular nature of the process.

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Definitions:

Process

A series of actions or steps taken to achieve a particular end, often involving a sequence of operations or stages.

Service Recovery

The actions a company takes after a service failure to correct the mistake and satisfy the customer.

Online Clothing Store

A website or platform that sells apparel and accessories to consumers through the internet.

Blue Shirt

Often associated with the uniform of retail employees in certain stores, symbolizing approachability and assistance.