What Is Agency? Give an Example of a Principal-Agent Relationship

question 15

Essay

What is agency? Give an example of a principal-agent relationship.

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Definitions:

Cheerfulness

A state of being visibly happy, positive, and showing a bright outlook.

Emotional Labor

The process of managing one’s feelings to present positive emotions even when they are contrary to one’s actual feelings.

Display Rules

Basic norms that govern which emotions should be displayed and which should be suppressed.

Basic Norms

Fundamental guidelines or rules that are understood and shared within a social group, guiding members' behavior and interactions in consistent and predictable ways.