The Purpose of Customer Relationship Management Is Retaining Customers

question 150

True/False

The purpose of customer relationship management is retaining customers.

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Definitions:

Arrow's Impossibility Theorem

A theory stating that no rank-order voting system can meet a set of reasonable fairness criteria simultaneously.

Difficulties

Challenges or situations that require effort to overcome.

Borda Count

A voting method that ranks options or candidates based on points assigned by voters' preferences rather than a single preference vote.

Voting Method

A system or process used to determine the outcome of an election or decision by casting and counting votes.