This Type of Team Consists of Geographically Dispersed Workers Who

question 49

Multiple Choice

This type of team consists of geographically dispersed workers who interact electronically for the purpose of achieving a common goal.

• A) Cross-functional team
• B) Self-managing work team
• C) Virtual team
• D) Manager-led team

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Definitions:

Relationship Management

Relationship management is the strategy of maintaining beneficial relationships with business partners or customers to foster loyalty and long-term engagement.

Surface Acting

involves an individual displaying emotions that are not genuinely felt in order to meet external demands or occupational roles.

Required Emotions

Emotions that employees are expected to display as part of their job role, often in service-oriented occupations, irrespective of their actual feelings.

Behavior

The way in which one acts or conducts oneself, especially towards others.