If Strategic Performance Is Sliding and Management Is Unsure Where

question 44

Multiple Choice

If strategic performance is sliding and management is unsure where to start, the business could be experiencing the following type of change:

• A) status quo
• B) anticipatory
• C) reactive
• D) crisis

Differentiate between high-end and low-end CRM systems based on their functionalities.

Familiarize with strategies like bundling, cross-selling, and upselling in the context of CRM.

Understand the concepts and types of CRM systems.

Comprehend the operational and analytical components of CRM systems.

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Definitions:

Elastic

Describes a scenario where a small change in price leads to a large change in quantity demanded or supplied.

Inelastic

describes a situation where the demand or supply for a good is not significantly affected by changes in price.

Relatively Elastic

Describes a situation where demand for a product is sensitive to changes in its price, meaning consumers will significantly reduce or increase their demand based on price changes.

Sensitive

Responsive or easily affected by external conditions or stimuli.