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An) _____ is a review of the quality plan, procedures, data collection and analysis by an outside group.
Active Listening
A communication technique used in counseling, training, and conflict resolution, where the listener fully concentrates, understands, responds, and then remembers what is being said.
Client-centered Therapy
A psychotherapeutic approach developed by Carl Rogers emphasizing an empathetic, accepting environment that fosters self-awareness and personal growth.
Systematic Desensitization
A technique in behavioral therapy aimed at diminishing fears and anxiety by slowly exposing individuals to the object or situation they fear, while simultaneously teaching them relaxation techniques.
Client-centered Therapy
A counseling approach where the therapist provides a supportive environment to allow the client to lead the process of therapy.
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