_____ Is Placing Yourself in the Speaker's Position as Much

question 39

Short Answer

_____ is placing yourself in the speaker's position as much as possible, understanding the communication from the point of view of the speaker, listening to the body language and other environmental cues, and striving not just to hear, but to understand.

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Definitions:

Organizational Resources

Assets, capabilities, processes, employee time, information, and knowledge that an organization controls, useful for creating and implementing strategies.

Tangible Resources

Physical and material assets owned by a business, such as buildings, machinery, and inventory.

Intangible Resources

Non-physical assets owned by a business, such as intellectual property, brand reputation, and customer relationships.

Substitutable Resources

Resources in a firm that can be replaced by other resources to perform the same function, affecting competitive advantage and strategic planning.