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If the client believes the behavior of the project manager is unfair, then it is difficult to create a satisfied client.
Defensive Climates
Social or communication environments characterized by a lack of openness or trust, where individuals feel the need to protect themselves from criticism or attack.
Supportive Climates
Supportive climates refer to environments, either social or physical, that promote well-being, encouragement, and mutual respect among individuals.
Conflict Management Skills
Conflict Management Skills are strategies and techniques aimed at handling disputes and disagreements in a way that minimizes negative effects and promotes positive outcomes.
Scarce Resource
An item or resource that is limited in availability and therefore considered valuable.
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