If the Client Has Doubts About Some of the Project

question 10

Multiple Choice

If the client has doubts about some of the project performance but still speaks at the celebration and praises the team, the client may experience:

• A) selective perception.
• B) cognitive dissonance.
• C) information distortion.
• D) subjective validation.
• E) conceptual conflict.

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Definitions:

Relational

Pertaining to or concerned with the connections and relationships between people or entities.

Comparative

Involves the assessment or evaluation of something by comparing it with one or more other things.

Perceptual Defence

A psychological mechanism that prevents individuals from consciously acknowledging threatening or unacceptable thoughts, emotions, or information.

Perception

The process of interpreting sensory information to understand and interact with the environment.