If the Client Has Doubts About Some of the Project

question 10

Multiple Choice

If the client has doubts about some of the project performance but still speaks at the celebration and praises the team, the client may experience:

• A) selective perception.
• B) cognitive dissonance.
• C) information distortion.
• D) subjective validation.
• E) conceptual conflict.

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Definitions:

Conversation

The informal exchange of ideas, observations, or feelings between two or more people through verbal communication.

Interrupts

Signals that pause or alter the sequence of processing by the CPU in a computer, allowing for the handling of urgent tasks.

Aggressiveness

A behavior characterized by being ready or likely to confront or engage in conflict.

Happiness

A state of well-being and contentment characterized by emotional or physical pleasure.