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Jeanie's Cakes is a Winnipeg icon.The company regularly compares its products and processes to those of competitors or leading firms in other industries to find ways to improve quality and performance.This is an example of _____________.
Fundamental Attribution Error
The tendency to overestimate the influence of personal characteristics and underestimate the influence of situational factors in explaining others' behavior.
Illusory Correlation
A cognitive bias wherein people falsely perceive an association between two events or situations.
Heuristic Overbias
The tendency to over-rely on heuristic approaches when making decisions, often at the expense of more accurate or rational methods.
Self-serving Attribution
A common bias where individuals attribute their successes to internal or personal factors and their failures to external or situational factors.
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