Examlex
What type of feedback maintains stability in a system; i.e.,what type of feedback keeps a system functioning properly?
Secret-Shopper Reports
Evaluations conducted by individuals posing as customers to collect data on a business's products, services, and customer experience, often for quality assurance.
Return on Marketing Investment
A measurement of the profitability gained from marketing activities, comparing the revenue generated to the costs of marketing.
Balanced Report Card
A strategic planning and management tool used by organizations to communicate what they are trying to accomplish and to measure performance against strategic goals.
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