The Use of Abusive Language by Group Members Can Damage

question 65

Multiple Choice

The use of abusive language by group members can damage relationships,reduce group productivity,and devastate group morale,teamwork,and loyalty.All of the following strategies can help stop,minimize,and/or effectively confront verbal abuse EXCEPT:

• A)Express your objection and explain that you are offended.
• B)Raise your voice and return the insult using strong,aggressive language.
• C)Ask the person to repeat what she or he said.
• D)Take a "time out" when a discussion becomes uncomfortable or abusive.
• E)Point out that abusive language violates group norms and/or organization policies.

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Definitions:

Fabricating Department

The division within a manufacturing company where raw materials are assembled or processed into finished goods.

Assembling Department

A section within a manufacturing facility where components are put together to form a final product.

Static Budget

A financial plan that remains unchanged over the budget period regardless of changes in operational activities or volumes.

Flexible Budget

A budget that adjusts or scales according to the volume of activity, providing a more useful tool for performance evaluation.