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The Personal Report of Communication Apprehension (PRCA)measures a relatively permanent personality type that is unlikely to change significantly unless there is some type of effective intervention or training..
W. Edwards Deming
An American engineer, statistician, professor, author, lecturer, and management consultant known for his work in the field of quality management.
Glass Ceiling
An invisible barrier that prevents minorities and women from rising beyond a certain level in a hierarchy, especially in a corporate context.
Minority Advancement
The process or policies aimed at increasing representation, opportunities, and support for groups that are underrepresented or disadvantaged in society or specific sectors.
Hidden Barrier
An unseen or not immediately obvious obstacle that prevents or hinders progress or achievement.
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