Group Members with Low Levels of Communication Apprehension Can Help

question 49

Multiple Choice

Group members with low levels of communication apprehension can help members with high apprehension reduce their level of fear and anxiety about communicating by using all of the following strategies EXCEPT

• A)openly discuss a member's apprehension with the entire group.
• B)provide supportive and constructive feedback.
• C)actively encourage and include anxious members in group discussions.
• D)stop talking.
• E)ask questions that the apprehensive members know how to answer.

---

Definitions:

Sales Mix

The composition of different products or services sold by a company, affecting its overall profitability.

Fixed Costs

Costs that remain constant regardless of production or sales volumes, including rent, salaries, and insurance costs.

Operating Leverage

A measure of how a company's operating income responds to a change in sales volume, indicating the proportion of fixed versus variable costs.

Variable Costs

Expenses that vary based on the amount of products or services a company generates.