A State of Tension That Occurs When a Person's Attitudes

question 165

Multiple Choice

A state of tension that occurs when a person's attitudes do not match the person's actions is called ________.

• A) cognitive dissonance
• Person's attitude.
• B) the validity effect
• C) the fundamental attribution error
• D) routinization

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Definitions:

Measuring HRM

The process of quantifying the efficiency and effectiveness of human resource management practices through various metrics and analyses.

Balanced Scorecard

A balanced set of measures to show contribution to organizational performance.

Activity-Based Measures

Metrics used to assess the efficiency and effectiveness of specific activities within processes or projects.

Benchmarking

The process of comparing one's business processes and performance metrics to industry bests or best practices from other companies.