A Loose Screw on the Visor Causes It to Drop

question 60

Multiple Choice

A loose screw on the visor causes it to drop down while Ben drives; however, he keeps forgetting to take a screwdriver out to the car to fix it. When he notices the visor drop again, he reaches into his pocket for a dime he uses to tighten the screw holding the visor. What problem-solving difficulty did Ben overcome?

• A) relative comparison
• B) functional fixedness
• C) poor problem representation
• D) the representative heuristic

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Definitions:

High Anger

High Anger denotes an intense level of anger, which could affect interpersonal interactions and decision-making processes negatively.

Low Compassion

Describes a situation or individual displaying a minimal level of empathy and understanding towards others' circumstances or feelings.

Joint Gains

Benefits or advantages that are mutually achieved by parties in a negotiation or collaboration, resulting in a win-win situation.

BATNA

Stands for "Best Alternative to a Negotiated Agreement," referring to the best option available to a party if the current negotiations fail.