Riley Is Interested in Buying a Franchise from Soft Shoe

question 39

Multiple Choice

Riley is interested in buying a franchise from Soft Shoe Corporation. Soft Shoe must disclose material facts that Riley needs to make an informed decision concerning this purchase, according to

• A) no law.
• B) the federal service-station franchise termination law.
• C) the Federal Trade Commission's Franchise Rule.
• D) the Illinois Franchise Disclosure Act.

---

Definitions:

Nonverbal Behavior

Communication that occurs without words, through gestures, facial expressions, posture, and other body movements.

Verbal Remarks

Comments or statements made using words, either spoken or written.

Trusting Relationship

A connection between individuals characterized by confidence, reliability, and mutual respect.

Skill Development

The process of learning and improving abilities, techniques, or talents to enhance professional or personal performance.