As Operations Manager for Consolidated American Tanks, Jim Sherman's Major

question 97

Multiple Choice

As operations manager for Consolidated American Tanks, Jim Sherman's major task is _____.

• A) working with other managers
• B) making goaloriented decisions
• C) improving operational efficiency
• D) all of these

---

Definitions:

Personal Goal Setting

The process of identifying something that one aims to achieve personally, and planning the steps necessary to achieve it.

Constructive Thought Patterns

Positive and productive ways of thinking that contribute to individual well-being and effective problem-solving.

Self-leadership

The practice of intentionally influencing one's own thinking, behavior, and feelings to achieve personal goals, often involving self-motivation and self-direction.

Client Relationships

Pertains to the interactions and bonds formed between a business and its clients, emphasizing mutual respect, understanding, and value provision.