Over a Recent Three-Year Period, the Once Admired Company Johnson

question 17

Multiple Choice

Over a recent three-year period, the once admired company Johnson & Johnson experienced 24 product recalls of defective products.When company executives learned that yet another product, Motrin, was defective and needed to be recalled, they:

• A)immediately notified the public and instructed retailers to remove the defective Motrin from the shelves.
• B)instructed retailers to continue selling the Motrin but told them to post a notice warning customers that taking the Motrin could be harmful.
• C)hired contractors to go into stores that sold the product and secretly buy every pack of Motrin on the shelves.
• D)ignored the advice of their quality control people and continued to sell the Motrin without warning customers.

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