Within the First Minute, a Listener Thinks, "Oh Boy, This

question 19

Multiple Choice

Within the first minute, a listener thinks, "Oh boy, this speech is gonna be dull." She has forgotten a guideline for listening with an open mind, which cautions listeners to avoid

• A) assimilating.
• B) using listening cues.
• C) prejudging.
• D) filtering out messages.

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Definitions:

Division of Labor

The assignment of different parts of a manufacturing process or task to different people in order to improve efficiency.

Mass Production

The manufacture of large quantities of standardized products, often using assembly line or automation technologies.

Production Possibilities

The different quantities of goods and services an economy can produce when all its resources are fully and efficiently utilized.

Opportunity Cost

The expense incurred by not choosing the second-best option available during decision-making.